Resetting Your Zi-Find Password

1. Go to the Zi-Find Login Page

• Open your browser and visit: https://app.zifind.com

• Click “Forgot My Password” under the login form.
  
  
  
  
  
  
  
  
  

2. Submit Your Email

• Enter the email address associated with your Zi-Find account.

• Click the "Send Reset Link" button.
  
  

? Important: The email must match the one used to register your Zi-Find account.

3. Check Your Inbox

• Look for an email with the subject: “Reset Your Zi-Find Password.”

• If it doesn’t appear after a few minutes, check your Spam or Promotions folder.

4. Click the "Change Your Password" Reset Link

• Open the email and click the button labeled “Change Password.”

• You’ll be redirected to a secure page to set a new password.
  
  5. Create Your New Password
  
  

  • Enter your new password and confirm it.

  • Click “Reset Password.”

• ✅ A success message will appear once your password has been updated.

  
  
  

6. Log Back In

• Return to the login page and enter your updated credentials.

• (Optional) Check “Remember Me” for future logins.

• Click Log In to access your dashboard.
  
  

Notes

• Reset links expire after a short time — complete the process promptly.

• Your access level (Operator, Student, Coach, etc.) will remain the same.

• If you still cannot log in, contact support@zifind.freshdesk.com or open a ticket in the platform.

How to video here